A chef from My James Group, LLC DBA Plates On Deck will collaborate with you, the client, on a custom-curated menu proposal based on the information provided during your consultation. For quality control purposes, Plates On Deck asks that the client/chef correspondence be in writing via email. Proposals are to be confirmed at least 3 business days prior to your service date. Failure to do so will be considered a last-minute cancellation (see cancelation fees below). Menu planning, correspondence, travel fees and the sourcing of ingredients are included in the client’s quoted rate. All of the agreed upon menu items are subject to change from the initial menu due to ingredient availability, quality, or other unforeseeable factors. Plates On Deck sources organic ingredients first, then local/sustainable from trusted sources. Please inform your chef if you would prefer them to frequent a particular store. In some cases, it is necessary to supplement ingredients from your neighborhood grocery stores, specialty food stores, and farmers markets.
Your Plates On Deck chef will promptly arrive to your home at the agreed-upon time on the agreed-upon date(s). Chef will need full access to the cooking area for an estimated 2-5 hours. Please make your home is accessible to your chef on the scheduled cook-date. If for some reason, your chef cannot access your home you will be considered a last-minute cancellation and you will forfeit the full rate. Clients, children, pets and other distractions should be out of the kitchen area on all scheduled cook-dates. We respectfully request that the client allow the chef to perform their professional services without interruption.
Please provide two weeks of advanced notice if you choose to cancel a cook-date. If you fail to give proper notice to your chef, you will forfeit the rate given at the time of reservation.
Plates On Deck chefs take great pride in their work and promise to respect you, your home and your equipment. Your chef will leave his or her work space as clean as they found it and remove their personal equipment. Please make sure your kitchen area is clean and ready for your chef on their scheduled cook-date. If chefs arrive to an unsuitable work space, they will document the area with a photo(s) and a cleaning fee of $75 will be added to the invoice for that service date. If the kitchen does not meet basic health code standards (i.e. no running water, no electricity, etc…) the chef will prepare what they can and the full rate still applies.
It is the client’s responsibility to provide all serving and tableware for the cook-date. Plates On Deck does not provide plates, spoons, forks, knives, cups, etc. If you would need those service items provided, Plates On Deck can do so; additional fees will apply.
Invoices are sent from Plates On Deck via Paypal and the full payment is required to confirm your reservations.